1. Content. Not only do you have to know what you’re talking about – you have to believe in it. Being inconsistent loses you credibility, so it is important that you know what your key messages are and you stick to them. For example, if you are an entrepreneur, you should have a strong view of your what your enterprise is setting out to do and why anyone else should care. Your arguments must be convincing, concise and true to you.
2. Delivery. This can take a lot of practice. You don’t need to go to finishing school or elocution classes, just think about the way you present yourself. And not just the way you speak – the way you dress, the way you groom yourself, the way you walk, the way you sit/stand – it all affects how people view you and receive your message. That’s not to say you should practice every detail in the mirror until its perfect…just be aware of minor adjustments that can be made to give you a more impactful presence. For example, if you slouch, make an effort not to. If you drag your feet, stop it. And when it comes to actually speaking, the age old advice of speaking much slower than you think you should holds true.
‘You can improve your success in the workplace by developing self-awareness and key skills in communications. Confidence is a major issue for many women – and men too – which can limit progress at work. Being able to communicate effectively and understanding the importance of personal brand helps to support competence and ability. These skills can be acquired and improved upon with the right coaching and the results are often transformative.’
– Anita Hamilton, Leadership Coach and Marketing Director, CTN Communications
So there you have it. Build up your confidence, find your story (the content) and stick to it, work on your presentation, let your personality shine through – and the world is your oyster!
Do you have any other communication or other tips for getting ahead at work? I’d love to hear them in the comments!